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2nd Quarter 2008



ICT-KM supports events and conferences

Enterprise Security in the Americas IT workshop: Providing Training for increased security
March 31-April 11, Peru

Advancing Agriculture in Developing Countries through Knowledge and Innovation
April 7-9, Ethiopia

International Farmers Conference on Participatory Plant Breeding
May 4-8, Syria

Data Management in the CGIAR
June 9-11, Italy

Annual Knowledge Management for Development Meeting
June 18-21, Portugal

Knowledge Sharing launch at IFAD
June 18, Italy


Snippets

Joint ICT supports ILRI – WorldAgroforestry (ICRAF)
A project for sharing ICT capacities between two centers has moved to a new level in Nairobi, which hosts the Headquarters for both ILRI and WorldAgroforestry (ICRAF). The project began in 2001 with the establishment of a joint ICT team and appointment of one IT manager for the two Centers and evolved through development of a common ICT strategy that advocated increased communication and collaboration and sharing of common needs such as Internet and email applications.

In 2007, the project activities expanded by establishing function-based rather than site-based teams. These teams now deal with customer service, infrastructure and applications for both Centers.

The next steps will be consolidating use of equipment and software applications, data storage and telephone equipment between the two Centers. This will require the upgrading of capacity, inter-campus connections and internet connectivity. Continued efforts to learn lessons from this inter-center collaboration will be shared with the IT managers and CGIAR Centers.

Email, virus, and spam volume on the increase
As all of us are well aware, the volume of emails received each day has risen astronomically in recent months. In the month of July 2007, the 8000 staff members of the CGIAR received a total of 5 million messages. Just nine months later, in March 2008, it had risen to 24 million messages. Breaking it down further, this amounts to 32,000 messages per hour or a 500% increase in nine months. And one last tidbit on this issue – more than 80% of this is spam.

However, thanks to a partnership between CGNET and Symantec that filters incoming mail, most of these spam messages do not reach our networks. This level of protection makes sure our valuable bandwidth, particularly in the CGIAR’s remote locations, remains free and CGIAR scientists do not lose time dealing with troubling spam or viruses.
Click here for more information.

Bragging about our blog(s)
ICT-KM is using blogs as one of our tools for sharing knowledge updates, news, thoughts and ideas directly from the programs, activities and projects. All are welcome to participate in the blog communication, which can be accessed through http://ictkm.cgiar.org/.
The Knowledge Sharing Project’s blog, one of the most active within ICT-KM, can be accessed from the KS Web site: www.ks-cgiar.org or directly at http://ictkm.wordpress.
com/category/knowledge-sharing
.
The CGXchange blog offers insight into its operations, thoughts and ideas at http://ictkm.wordpress.com/
category/cgxchange
. The information is there to be shared, discussed and added to – from learning more about "pics and maps" (photos in Google maps) to discussing what’s up with social technology adoption, to informing about ICT-KM staffer Antonella Pastore’s participation in the Italian Information Architect’s Summit.




ICT-KM Homepage



CGMap is up (loaded) and running

The CGMap system is now up and running for the download of Medium Term Plan documents. The 13 participating CGIAR Centers submitted their MTPs via EasyMTP. All CGIAR MTPs were available by the agreed deadline of June 20 at the CGMap site.



However, from June 12-15, the CGMap Support Team was dealing with a marathon as it supported the Centers through the process of uploading the data from their medium-term plans through the EasyMTP system into the central hub – CGMap – where all MTP documents have now been assembled and made accessible for download and review by the Science Council. Searching and browsing of individual projects will be activated in early July.

The EasyMTP application was developed to assist with the compilation and uploading of the MTP information on behalf of Centers. However, during this first ever use of the application, CGMap Support team staff often had to go the extra mile. "The tension in the office was really high," said Tania Jordan of the ICT-KM Program. "We were working throughout the weekend to ensure that everything was going smoothly when we received notice that WARDA was having Internet connectivity issues. We had to go into overdrive to troubleshoot and assist the Center in submitting the MTP on schedule. This meant a series of quick-thinking and creative actions on the part of the team and the WARDA counterparts – which included providing step-by-step instructions over a cell phone in Benin to Marco Wopereis (Assistant Director General for Research, WARDA) to help submitting from a Internet café the information that was then compiled in-house by the CGMap support team.

"The immediate benefit," said Antonella Pastore, who coordinates the CGMap project which has been under development for more than a year, "is that both the MTP document and the database itself are available in one go. The Centers can focus on the content of the MTP because the formatting and assembly are handled by the CGMap. Science Council reviewers can download the documents as they have always done, and we receive the databases. This is the compliance step with the added value of structured data and reusable information. But, this is just the beginning."

The ICT-KM program and the CGMap development team at CIAT now start the process of combining the databases from the 13 submitted MTPs. At the same time, they will manually enter in the database the MTP data submitted in the traditional way by the other two Centers and two Challenge Programs.

"This is where it starts to get interesting for system-wide analysis," Antonella said. "ICT-KM and the CIAT team will spend the summer looking at this data from a number of perspectives. We now have the opportunity to get cross-cutting views of the research plans of the CGIAR. We will ask scientists, research assistants and monitoring and evaluation experts to help us define the interesting and relevant questions we can answer with this data. This analysis will also help us feed improvements back into EasyMTP, the system that Centers are using to enter and upload the data."

There are obvious questions such as: "What research projects are planned for country ‘x’, which would offer the Centers the opportunity to establish partnerships or collaborate with other Centers, helping to make the work more complementary and to share results. Or, "What projects are contributing to sustaining biodiversity?" which could help in formulating future funding proposals. But, there are also questions to ask that only the scientists or people working on the ground can formulate, questions that pertain to nuances of their work that CGMap will be able to help answer as the data is refined and analyzed.

Stay tuned for more news as we further develop CGMap….

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We welcome feedback on the ICT-KM News, so please feel free to contact us at ictkm@cgiar.org