I always enjoy reminiscing about the way things were before the advent of the mobile phone or the Internet or thumb-size music machines… and I usually think to myself, in a corny fashion: Isn’t technology amazing? Now, if you’ve been collaborating with colleagues (whether in your office or...

My colleagues Meena and Antonella started a great blog series on Social media tools that complement the KS Toolkit and will serve as input for the upcoming social media workshop. Antonella wondered at the beginning of this week how we know if social media is working, and mentioned social media listening...

It would be hard to use the Internet and not come across a slew of social networking sites. Facebook, MySpace…these are just two of the popular sites that regular Internet aficionados use to keep in touch with family and friends and/or meet new people. Social networking sites allow users to create...

If you are responsible for communications in your organization, you will know the value of having a clear strategy and a way of evaluating it. This post will discuss some social media tools and give you ideas on how to include social media appropriately in your communications plan and measure its effectiveness. ...

In the online publishing world, blogs seem to have taken off like wildfire. While the blog may have humble beginnings as a personal journal, it has transformed into a powerful tool for communicating online.   Not too long ago, research ideas were written in closely guarded notebooks, discussed in hushed...

Microblogging is a form of blogging based on short posts. A real-time communication platform, microblogs are short, tight snippets of information that tell others what you’re doing, where you’re going or even how you’re feeling at any given moment. In a social context, you could essentially...

Twitter, Yammer, Social bookmarking, Facebook…facewhat?…are you feeling overwhelmed?  Well not to worry. Fresh from the Online Social Media Workshop that kicked off early this month, ICT-KM is ensuring that the wealth of knowledge generated is distilled into golden nuggets that are...

The workshop started with the basic question: What are our communication goals? Incredibly basic, but it triggered a more then 80 post thread! I played around with participant’s answers and offer the following list with some examples of what has been said. What do you think about those goals? 1. Create...

or too sexy? it is after lunch…we split up in three groups…. we are in the group that is looking at “Knowledge management: How”.  The issue came that when when you talk about KM people roll up their eyes….but if you make it “too sexy”  then maybe lip service...

As part of my work as Marketing Officer (Quality Improvement) at FAO’s Regional Office for Asia and the Pacific, I am involved in sharing knowledge and information about new marketing best practices with my colleagues in the regional office’s informal and multidisciplinary Commercialization...