“How Can I…?”: online tutorials in answer to your questions

At the ICT-KM Program, we are often contacted by people asking the same questions: How can I design a social media strategy? How can I document a research project? How can I give a presentation online? We listened to all of those questions.

But we did more than just listen. The ICT-KM Program is now developing a series of easy-to-follow online tutorials that seek to answer each of these questions and more.

We welcome your feedback on our tutorials. We also look forward to receiving your ideas for other tutorials. Ultimately, we aim to have a valuable, collaboratively developed reference library of topics covering our experience in knowledge management and information communications technology.

Be Sociable, Share!

How can I evaluate a blog?

By Antonella Pastore | 3 May 2011 | No Comments

This guide assembles a series of posts on blog evaluation published by Peter Casier on blogtips.org in 2010. In his series, Peter describes a heuristic approach to evaluating a blog’s key areas with the purpose of providing clear, actionable recommendations: 1. Ask questions: Get to know the background:...

How can I track traffic from social networks?

By Antonella Pastore | 6 April 2011 | 2 Comments

If I post it will they click it? And if they do, will I be able to count them? What post or topic did they like the most? Shall we focus on one network or another? Raise your hand if you have not been asking yourselves these very questions while trying to figure out how to efficiently keep on promoting...

How can I organise social reporting from events?

By Antonella Pastore | 17 March 2011 | 16 Comments

“Social reporting is a set of skills and tools mixing journalism, facilitation and social media to report collectively and live from an event, capture the moments of the event and develop interactive conversations.” Over the last couple of years, whenever we have been involved in social reporting...

How can I add personality to my organization’s blog posts?

By Mary Schneider | 23 February 2011 | 7 Comments

Today, more and more people use social media to find information and updates and prefer a more informal style of communication. While a single corporate voice is needed in many contexts, institutional-speak often fails to connect with targeted audiences on a personal level. So if you want to attract...

How can I schedule an event using online tools?

By Tania Jordan | 7 February 2011 | 1 Comment

When you are planning a meeting, conference call, training session, etc, one of the first things you might need to ask is: “What is the most suitable time and date to schedule this event?” Organizing an event with colleagues located in the same time zone is usually quite straightforward...

How can I write effective blog post titles?

By Mary Schneider | 24 January 2011 | No Comments

You can spend a lot of time writing a blog post, making it both informative and engaging, but if you want as many people as possible to read it, you need to give it a title that is easy to understand while being search-engine friendly. By taking a few minutes to create a relevant title that contains...

How can I write a proposal document collaboratively?

By Tania Jordan | 24 January 2011 | 5 Comments

When writing a document, most people’s common practice is to use a Word Processor, such as Microsoft Word or Open Office. However, when it comes to sharing that document with team members, many problems can arise. Typically, the author will send a copy of the document to the team members as an...